Please note that appointments will be done over the phone and you will be called at the date/time scheduled. Documents must be submitted before the application will be approved for payment.

List of Docs to Bring

Failure to bring all required documentation with you to your appointment will delay your assistance. We require below documents:

  • Most recent heating bill or statement of service from their heating providers
  • Social Security cards for each member of the household
  • Proof of citizenship for each member of the household
  • Proof of income for the last 30 days for each adult member of the household (Proof of income can include, but is not limited to, a paycheck stub or a letter granting public assistance.)
  • Social Security or unemployment benefits for all household members, if applicable.

Please note after reviewing your documents we may request additional information to complete your application.


Enrichment Services Program, Inc. provides opportunities and assistance to residents within an eight county area of the lower Chattahoochee Valley including Chattahoochee, Clay, Harris, Muscogee, Quitman, Randolph, Stewart, Talbot.

Locations of Enrichment Services Program, Inc.'s Energy Assistance sites

Please note that our online LIHEAP appointment scheduler is available only for Muscogee residents.

  • Muscogee County - 2601 Cross County Drive, Building C, Columbus, GA 31906

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a text reminder the day before your appointment.