Please note, you will be scheduling a date and time to bring the required documentation to the CARES Station Drive-Thru Site located at 1112 Veterans Parkway, Columbus, GA 31901. Once you bring your documents to the drive through site, our staff will schedule a time for your actual phone intake appointment. We will make copies on site at the CARES Station Drive Thru and return the originals. Again, all appointments will be done over the phone once the required documentation is received at the CARES Station.

List of Docs to Bring

We must receive the following documentation in order to process your application for payment. You must schedule a time to bring in these documents to our CARES Station Drive Thru Site.

  • For all household members that are 18 years old or older - proof of income for the past 30 days
  • For all household members that are 18 years old or older - current proof of citizenship or legal immigrant status, state issued picture identification (ID) such as: drivers license, ID card, voter registration card, passport, military ID, etc.
  • Proof of Social Security Numbers for each person in the household
  • Last/current months electric or gas/propane bill for the household
  • If receiving SSI, Social Security, Pension, VA Benefits, or Workers Compensation, the current year's award letter.

Please note after reviewing your documents we may request additional information to complete your application.


Enrichment Services Program, Inc. provides opportunities and assistance to residents within an eight county area of the lower Chattahoochee Valley including Chattahoochee, Clay, Harris, Muscogee, Quitman, Randolph, Stewart, Talbot.

Locations of Enrichment Services Program, Inc.'s Energy Assistance sites

Please note that our online LIHEAP appointment scheduler is available only for Muscogee residents.

  • CARES Station Drive Thru Site
    1112 Veterans Parkway
    Columbus GA 31901

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a text reminder the day before your appointment.