Please use the online scheduler or call the number listed below to book or cancel your appointment. We will not be accepting walk-ins.

Currently we are transitioning to all in-person appointments. Please come to our office at your appointment time and bring your all required documents with you.

List of Documents to Bring

We must receive the following documentation in order to process your application for payment. 

  • For all household members that are 18 years old or older - proof of income for the past 30 days.
  • For all household members that are 18 years old or older - current proof of citizenship or legal immigrant status, state-issued picture identification (ID) such as: driver's license, ID card, voter registration card, passport, military ID, etc.
  • Proof of Social Security Numbers for each person in the household
  • Last/current month's electric, gas/propane, and water bill for the household if applicable
  • If receiving SSI, Social Security, Pension, VA Benefits, or Workers Compensation, the current year's award letter.

Please note after reviewing your documents, we may request additional information to complete your application.


Enrichment Services Program, Inc. provides opportunities and assistance to residents within an eight-county area of the lower Chattahoochee Valley, including Chattahoochee, Clay, Harris, Muscogee, Quitman, Randolph, Stewart, Talbot.

Locations of Enrichment Services Program, Inc.'s Energy Assistance sites

Please note that our online LIHEAP appointment scheduler is available only for Muscogee residents.

  • Muscogee County ESP

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a text reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (706) 940-4033 and following the instructions.